Customers Bill of Rights

Our goal is to earn a reasonable profit providing or installing our Specimen Palms. Success on site is initiated by the consistently high quality of our material and is further engendered through our creation and application of cutting edge expertise in the field. The foundation that our future rests upon is constructed of mutual trust & is maintained through our steadfast commitment to prompt customer service & reliable customer value.

With these commitments taken to heart, we present this
Customers Bill of Rights.

You have the absolute right to:

• A full refund if you are dissatisfied and return our palms to us within five days of your receipt of them. So long as your personnel have done no physical damage to them and your check has cleared our bank we will issue a full refund immediately with no questions asked.
• Receive good value for the money you invest in our palms and services.
• Be treated with respect & dignity each time you come into contact with this company.
• Receive prompt replies to your questions, experience professionally planned operations and have access to field proven solutions.
• Have your costs at least partially covered when we make a mistake that costs you money.

I am Melissa Nottingham and I make these commitments to you. If ever you feel that we have come up short on any of these, I ask that you contact me at (800) 753-5127 and I promise you that I will work hard to correct the problem, whatever it may be.